Sydasana Workplace Wellness Privacy Policy
At Sydasana Workplace Wellness ("Sydasana," "we," "our," or "us"), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with our website, services, and products. This policy applies to individuals who access our services in New South Wales, Australia. By using our services, you consent to the practices described in this Privacy Policy.
Collection of Personal Information:
1.1. Personal Information We Collect: We may collect the following types of personal information, which may include but are not limited to:
Contact information (e.g., name, address, email address, phone number)
Employment information (e.g., job title, company name)
Health information (e.g., health conditions, medical history)
Billing and payment information
1.2. Collection Methods: We collect personal information through the following methods:
Directly from you when you provide it to us (e.g., when you register for our services, complete forms on our website, or communicate with us via email or phone)
From your employer when they provide us with information for the purpose of arranging workplace wellness services
From third-party service providers, with your consent (e.g., when conducting background checks or verification of credentials)
Use of Personal Information:
We use your personal information for the following purposes:
To provide and improve our services
To communicate with you about your wellness programs, appointments, and updates
To process payments and fulfill contractual obligations
To personalize your experience with our services
To respond to your inquiries and provide customer support
To send you promotional materials and information about our services, with your consent
To comply with legal and regulatory requirements
Disclosure of Personal Information:
We may disclose your personal information to the following third parties:
Our service providers who assist us in operating our business (e.g., payment processors, IT support)
Your employer, with your consent and as necessary to fulfill the services requested
Health professionals and practitioners involved in your wellness programs
Regulatory authorities and law enforcement agencies, as required by law
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your personal information.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices:
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information we have.
Deletion: You can request the deletion of your personal information, subject to legal requirements.
Consent Withdrawal: You can withdraw your consent for specific processing activities.
Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the communication.
Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it.
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time.